If your x1 dvr box just doesn't feel right, whether it won't record, won't get a signal, or can't access the guide, you'll need to troubleshoot it. Webjul 4, 2020 · hi there, i'm looking for information on how to factory reset my xg1v4 box, for two reasons. System refresh does not fix inability to tune to. Webmar 31, 2021 · the following link will walk you through clearing cookies and local data storage on your box: Webnov 30, 2022 · open the xfinity my account app (available for ios…